Adventure 16 Blog » Hiking Guy Praises A-16

Praise from Dan’s Journal: “Talked to my Dad tonight and he had gone back to Adventure 16 there in San Diego to show them pictures of my left boot and how it was tearing on the top. The boots in question were purchased a little more than a month ago and were starting to fail in an area where, in my opinion, they shouldn’t be.

“Well, let me tell you, the folks at A-16 were great! They gave Dad a new pair to send me, no questions asked. Once I get the new pair, I’ll send the old pair back so they can see the problem and relay it on to Lowa. Dad said the store manager, Christo, was absolutely great.

“It is so refreshing to deal with a local company that is so customer focused…puts places like REI to shame….and I’m a long time REI customer. For those reading my journal, I cannot endorse A-16 strongly enough..they are fantastic! In fact, when I finish my hike, I’m going to make it a point to go back to A-16 to thank them for all their help and support. A finer outdoor store does not exist! Thanks A-16!”