Adventure 16 Blog » 2007 » September

Adventure 16’s web host, DreamHost, is carbon neutral! They purchase renewable energy certificates that offset the carbon emissions generated by all of their business activities.

There’s more detail on their site, beginning with: “DreamHost is carbon neutral. We’ve calculated the impact of everything that DreamHost uses and leaves behind in the course of our daily work. All of the resources that we use - paper in the office, electricity for our servers, even the gas in our cars that bring us to the office - leaves behind some kind of soul-sucking residue in the world.” - Click to continue

Praise from Dan’s Journal: “Talked to my Dad tonight and he had gone back to Adventure 16 there in San Diego to show them pictures of my left boot and how it was tearing on the top. The boots in question were purchased a little more than a month ago and were starting to fail in an area where, in my opinion, they shouldn’t be.

“Well, let me tell you, the folks at A-16 were great! They gave Dad a new pair to send me, no questions asked. Once I get the new pair, I’ll send the old pair back so they can see the problem and relay it on to Lowa. Dad said the store manager, Christo, was absolutely great.

“It is so refreshing to deal with a local company that is so customer focused…puts places like REI to shame….and I’m a long time REI customer. For those reading my journal, I cannot endorse A-16 strongly enough..they are fantastic! In fact, when I finish my hike, I’m going to make it a point to go back to A-16 to thank them for all their help and support. A finer outdoor store does not exist! Thanks A-16!”

Job Title:  Store Manager
Location:  West Los Angeles
Status:  Full-Time
Willing to Travel?  Yes
Experience Required:  Minimum 5-7 years

Contact Information:
Adventure 16, Inc.
4620 Alvarado Canyon Road
San Diego, CA  92120

Please send resume and salary history/requirements to:
Attn: Brenda McMullen
(619) 283-2362
Email:  BMC@Adventure16.com or jobs@Adventure16.com

PRIMARY FUNCTION:

Provide leadership to meet or exceed budgeted sales.  Develop staff for future growth through hiring and developing great people.  Effectively manage store operations and maintain visual merchandising standards.  Ensure all internal and external customers receive great customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure store meets or exceeds sales goals.
• Prioritize, plan and adjust schedules to meet business goals.
• Train and motivate staff in sales, customer service, and product knowledge.
• Develop staff to assume increased levels of responsibility.
• Coach staff and complete performance reviews in a timely manner.
• Maintain a safe work environment.
• Ensure store standards and company policies and procedures are followed.
• Promote a team environment with co-workers inside and outside of the department.
• Perform other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to build and motivate an effective team and create a positive work environment.
• Extensive knowledge of sports and the ability to teach others.
• Ability to communicate effectively by telephone, in writing and through personal presentation.
• Effectively manage and prioritize multiple tasks simultaneously.
• Good PC knowledge and understanding of computer software.

 EXPERIENCE/EDUCATION:

Minimum of 5-7 years of experience as a manager for a retail store is required.  A Bachelor’s Degree in a related field or equivalent experience is desired.

SPECIAL REQUIREMENTS:

• Travel required up to 4% of the time, 3% within 60 miles and 1% over 60 miles.
• Prior industry experience and/or interest in the outdoors and wilderness preferred.
• Ability to work nights and weekends.

Contact Information:
Adventure 16, Inc.
4620 Alvarado Canyon Road
San Diego, CA  92120

Please send resume and salary history/requirements to:
Attn: Brenda McMullen
(619) 283-2362
Email:  BMC@Adventure16.com or jobs@Adventure16.com

PRIMARY FUNCTION:

Provide leadership to meet or exceed budgeted sales.  Develop staff for future growth through hiring and developing great people.  Effectively manage store operations and maintain visual merchandising standards.  Ensure all internal and external customers receive great customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure store meets or exceeds sales goals.
• Prioritize, plan and adjust schedules to meet business goals.
• Train and motivate staff in sales, customer service, and product knowledge.
• Develop staff to assume increased levels of responsibility.
• Coach staff and complete performance reviews in a timely manner.
• Maintain a safe work environment.
• Ensure store standards and company policies and procedures are followed.
• Promote a team environment with co-workers inside and outside of the department.
• Perform other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to build and motivate an effective team and create a positive work environment.
• Extensive knowledge of sports and the ability to teach others.
• Ability to communicate effectively by telephone, in writing and through personal presentation.
• Effectively manage and prioritize multiple tasks simultaneously.
• Good PC knowledge and understanding of computer software.

 EXPERIENCE/EDUCATION:

Minimum of 5-7 years of experience as a manager for a retail store is required.  A Bachelor’s Degree in a related field or equivalent experience is desired.

SPECIAL REQUIREMENTS:

• Travel required up to 4% of the time, 3% within 60 miles and 1% over 60 miles.
• Prior industry experience and/or interest in the outdoors and wilderness preferred.
• Ability to work nights and weekends.

Contact Information:
Adventure 16, Inc.
143 S. Cedros
Solana Beach, CA  92075

*Please apply in person at store location.

PRIMARY FUNCTION:

To ensure the delivery of great customer service and efficient operation of the retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for opening and closing duties of the store, including counting currency, preparing the bank deposit, and securing the store.
• Supervise, motivate and evaluate Retail Sales Representatives to ensure the implementation of the 8 steps of selling.
• Answer customer questions and resolve concerns as needed.
• Delegate daily duties to employees and follow up when completed.
• Maintain open and consistent communication with Store Manager regarding any store issues.
• Control and manage payroll hours by understanding customer service needs based on sales.
• Promote a team environment with co-workers inside and outside of the department.
• Perfom other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• An excellent ability to resolve customer concerns while preserving satisfaction.
• Basic knowledge of computers and software.
• Excellent communication skills, both verbal and written.
• Ability to work nights, weekends, and during high seasons.

 EXPERIENCE/EDUCATION:

1 year of previous retail management experience required.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

Contact Information:
Adventure 16, Inc.
5425 Reseda Blvd.
Tarzana, CA  91356

*Please apply in person at store location.

PRIMARY FUNCTION:To ensure the delivery of great customer service and efficient operation of the retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for opening and closing duties of the store, including counting currency, preparing the bank deposit, and securing the store.
• Supervise, motivate and evaluate Retail Sales Representatives to ensure the implementation of the 8 steps of selling.
• Answer customer questions and resolve concerns as needed.
• Delegate daily duties to employees and follow up when completed.
• Maintain open and consistent communication with Store Manager regarding any store issues.
• Control and manage payroll hours by understanding customer service needs based on sales.
• Promote a team environment with co-workers inside and outside of the department.
• Perfom other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• An excellent ability to resolve customer concerns while preserving satisfaction.
• Basic knowledge of computers and software.
• Excellent communication skills, both verbal and written.
• Ability to work nights, weekends, and during high seasons.

 EXPERIENCE/EDUCATION:

1 year of previous retail management experience required.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

Contact Information:
Adventure 16, Inc.
5425 Reseda Blvd.
Tarzana, CA  91356

*Please apply in person at store location.

PRIMARY FUNCTION:

To provide exceptional customer service in the retail store.  Sell merchandise to the customer by answering questions, resolving concerns and making recommendations based on knowledge and expertise of merchandise.  Generate repeat business by exceeding the needs of the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell merchandise to the customer by implementing the 8 steps of selling and provide an optimal customer service experience.
• Perform functions and operate equipment such as the cash register, the rental system, special orders, repairs and locating merchandise to effectively assist the customer.
• Place new merchandise on display racks and stock the store by opening shipment of merchandise and unloading the items and placing in the correct area.
• Ship merchandise out of the store as directed by the Buyers.
• Answer telephone calls from both customers and other sales representatives.
• Assist the customer in locating merchandise that is not available in the location which they are shopping, including calling other locations, requesting special orders or providing a referral to another retailer.
• Maintain inventory of area of responsibility and provide a list of items that need to be replenished.
• Promote a team environment with co-workers inside and outside of the department.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• Excellent verbal communication skills.
• Knowledge and use of appropriate telephone etiquette.
• Good PC knowledge.

 EXPERIENCE/EDUCATION:

A minimum of 1 year of previous customer service experience preferred.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

Contact Information:
Adventure 16, Inc.
2937 Bristol Street
Costa Mesa, CA  92626

*Please apply in person at store location.

PRIMARY FUNCTION:

To ensure the delivery of great customer service and efficient operation of the retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for opening and closing duties of the store, including counting currency, preparing the bank deposit, and securing the store.
• Supervise, motivate and evaluate Retail Sales Representatives to ensure the implementation of the 8 steps of selling.
• Answer customer questions and resolve concerns as needed.
• Delegate daily duties to employees and follow up when completed.
• Maintain open and consistent communication with Store Manager regarding any store issues.
• Control and manage payroll hours by understanding customer service needs based on sales.
• Promote a team environment with co-workers inside and outside of the department.
• Perfom other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• An excellent ability to resolve customer concerns while preserving satisfaction.
• Basic knowledge of computers and software.
• Excellent communication skills, both verbal and written.
• Ability to work nights, weekends, and during high seasons.

 EXPERIENCE/EDUCATION:

1 year of previous retail management experience required.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

Contact Information:
Adventure 16, Inc.
2837 Bristol Street
Costa Mesa, CA  92626

*Please apply in person at store location.

PRIMARY FUNCTION:

To provide exceptional customer service in the retail store.  Sell merchandise to the customer by answering questions, resolving concerns and making recommendations based on knowledge and expertise of merchandise.  Generate repeat business by exceeding the needs of the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell merchandise to the customer by implementing the 8 steps of selling and provide an optimal customer service experience.
• Perform functions and operate equipment such as the cash register, the rental system, special orders, repairs and locating merchandise to effectively assist the customer.
• Place new merchandise on display racks and stock the store by opening shipment of merchandise and unloading the items and placing in the correct area.
• Ship merchandise out of the store as directed by the Buyers.
• Answer telephone calls from both customers and other sales representatives.
• Assist the customer in locating merchandise that is not available in the location which they are shopping, including calling other locations, requesting special orders or providing a referral to another retailer.
• Maintain inventory of area of responsibility and provide a list of items that need to be replenished.
• Promote a team environment with co-workers inside and outside of the department.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• Excellent verbal communication skills.
• Knowledge and use of appropriate telephone etiquette.
• Good PC knowledge.

 EXPERIENCE/EDUCATION:

A minimum of 1 year of previous customer service experience preferred.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

*Please apply in person at store location.

PRIMARY FUNCTION:

To ensure the delivery of great customer service and efficient operation of the retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for opening and closing duties of the store, including counting currency, preparing the bank deposit, and securing the store.
• Supervise, motivate and evaluate Retail Sales Representatives to ensure the implementation of the 8 steps of selling.
• Answer customer questions and resolve concerns as needed.
• Delegate daily duties to employees and follow up when completed.
• Maintain open and consistent communication with Store Manager regarding any store issues.
• Control and manage payroll hours by understanding customer service needs based on sales.
• Promote a team environment with co-workers inside and outside of the department.
• Perfom other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• An excellent ability to resolve customer concerns while preserving satisfaction.
• Basic knowledge of computers and software.
• Excellent communication skills, both verbal and written.
• Ability to work nights, weekends, and during high seasons.

 EXPERIENCE/EDUCATION:

1 year of previous retail management experience required.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.

Contact Information:
Adventure 16, Inc.
11161 W Pico Blvd
Los Angeles, CA  90064

*Please apply in person at store location.

PRIMARY FUNCTION:

To provide exceptional customer service in the retail store.  Sell merchandise to the customer by answering questions, resolving concerns and making recommendations based on knowledge and expertise of merchandise.  Generate repeat business by exceeding the needs of the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell merchandise to the customer by implementing the 8 steps of selling and provide an optimal customer service experience.
• Perform functions and operate equipment such as the cash register, the rental system, special orders, repairs and locating merchandise to effectively assist the customer.
• Place new merchandise on display racks and stock the store by opening shipment of merchandise and unloading the items and placing in the correct area.
• Ship merchandise out of the store as directed by the Buyers.
• Answer telephone calls from both customers and other sales representatives.
• Assist the customer in locating merchandise that is not available in the location which they are shopping, including calling other locations, requesting special orders or providing a referral to another retailer.
• Maintain inventory of area of responsibility and provide a list of items that need to be replenished.
• Promote a team environment with co-workers inside and outside of the department.
• Performs other related duties as assigned.

SKILLS AND ABILITIES:

• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• Excellent verbal communication skills.
• Knowledge and use of appropriate telephone etiquette.
• Good PC knowledge.

 EXPERIENCE/EDUCATION:

A minimum of 1 year of previous customer service experience preferred.  A high school diploma, GED, or equivalent relevant experience required.

SPECIAL REQUIREMENTS:

• Prior industry experience and/or interest in the outdoors and wilderness preferred.